Privacy policy

At Fendix, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit fendix.store, place an order, or contact us.

1. Information We Collect

Depending on how you interact with our store, we may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and purchase information
  • Payment and transaction details
  • Information you provide when contacting customer support
  • Device, browser, IP address, and website usage information
  • Cookies and similar technologies

We only collect information that is reasonably necessary to operate our store and provide our services.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Process payments
  • Arrange shipping and delivery
  • Provide customer support
  • Communicate with you about your orders
  • Improve our website, products, and services
  • Prevent fraud and protect the security of our store
  • Comply with legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment providers. These providers may collect and process payment information according to their own privacy policies.

We generally do not store your complete credit or debit card number on our own systems.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help operate the website, remember preferences, understand how visitors use our store, and improve the shopping experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing Your Information

We may share personal information with trusted third parties when necessary to operate our business, including:

  • Payment processors
  • Shipping and delivery providers
  • Website and ecommerce service providers
  • Customer support providers
  • Fraud prevention and security services
  • Other service providers that help us operate our business

We may also disclose information when required by law, legal process, or to protect our rights, customers, or business.

We do not sell your personal information as a standalone product.

6. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business and financial records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

8. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request a copy of your information
  • Object to or restrict certain processing

To make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.

9. Children's Privacy

Our website is not intended for children who are not legally permitted to use online shopping services. We do not knowingly collect personal information from children for the purpose of operating our store.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We recommend reviewing their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Fendix
Email: contact@fendix.store
Phone: +1 540 625 4859
Address: 14793 Chatsworth Dr, Noblesville, IN 46062, United States
Website: fendix.store